A career built around complex delivery boundaries.

Platform programme delivery within the mobility and software-defined vehicle domain.

Primary market-side interface between business and engineering across Japan and Korea D2C platforms, with direct ownership of selected requirements, UAT, release-readiness and operational-governance activities.

• ●Owned Japan and Korea market-side UAT and release readiness across a fortnightly production release train; production Go/No-Go gates were vendor-run.
• ●Established and ran a daily incident-status cadence and director-level change reporting during post-migration stabilisation, co-ordinating 26+ production incidents identified in records.
• ●Sequenced integration dependencies across commerce, CMS, CRM, middleware and local authentication for two regulated markets.
• ●Led an evidence-based RCA for a cross-system account-creation failure, obtaining a documented vendor fix and recurrence action.
• ●Chaired a Japan analytics architecture review and drove cyber-security documentation across vendor, IT-security and legal stakeholders.
• ●Designed a four-track successor onboarding programme covering commerce, CMS, CRM and UX.

Product and programme leadership for AI-assisted K–12 learning, national digital-textbook initiatives and public-sector platform scaling.

• ●Led the cross-functional product and proposal work that secured a KRW 900 million national digital-textbook research contract for Elice.
• ●Presented the platform strategy to the President of the Republic of Korea, the Minister of Education and eight provincial superintendents of education.
• ●Led product planning for AI-integrated K–12 learning products, established publisher consortiums and obtained digital-textbook certification approval.
• ●Grew the K–12 AI coding platform from 0 to 50,000 monthly active users through government distribution channels and curriculum partnerships.
• ●Contributed to official AI digital-textbook research and technology-standard discussions.

Content-risk analysis and local identity and age-verification integration delivery for a global consumer platform.

• ●Analysed content-risk trends using SQL and data-visualisation tools and produced recurring risk-assessment reports for Trust & Safety stakeholders.
• ●Planned and managed the Danal OAuth integration for identity and age verification.
• ●Authored system diagrams and oversaw implementation across the relevant product and delivery stakeholders.

One-year industry placement supporting enterprise IT delivery and service operations.

• ●Supported cross-border RPA proposals and proof-of-concept activity.
• ●Monitored service levels and supported cloud-storage and VoIP operations.
• ●Worked across European client and delivery teams.